Training Your Own Team of 360 Feedback Facilitators
For large 360 feedback programmes, external feedback facilitation may not be practical or financially viable. It is often wise to build your own internal capacity from the start. Health Service 360 offer both open and bespoke in-house facilitator training programmes. Depending on the experience of your people one of two-day facilitator training is available. For those with experience in learning and development, coaching or giving feedback the one-day training is usually appropriate. For those with less experience with 360 feedback and less experience of developing others beyond direct management the two-day programme delves deeper into coaching style conversations and creating compelling actions.
While bespoke training is tailored to your specific 360 programmes, a typical facilitator training would include:
- The role of 360 feedback facilitators
- Outline of the Health Service 360 report
- Report Interpretation
- Structure for feedback facilitation sessions
- Managing feedback sessions
- Dealing with challenging behaviour
- Creating compelling actions
- Identifying organisational learning
Workshops are very ‘hands-on’ and participants get lots of practical experience throughout the day. Groups run with up to 12 participants, this allows for supervision and support throughout the day. Please contact us for further information.