Professor Brian Dolan, FRSA, MSc(Oxon), MSc(Nurs), RMN, RGN
Director, Health Service 360
Brian is the originator of #Last1000days and #EndPJparalysis. He has a 30+ year career in nursing, leadership, academic and consulting roles focusing on system redesign, culture change and patient flow. He is Director of Health Service 360 and works in New Zealand, the UK and Australia.
Brian holds two personal Chairs; as Honorary Professor of Leadership in Healthcare at University of Salford, and Visiting Professor of Nursing at Oxford Institute of Nursing, Midwifery and Allied Health Research, Oxford. In June 2018, he was publicly voted as one of the 20 most influential people in the history of the NHS.
Lynda Holt, MA, RGN, FInstLM
CEO, Health Service 360
Lynda is CEO, Health Service 360 and a champion for braveleaders and difference makers. Her message is unequivocal, ‘show up, be brave and do what you believe in’.
For the past decade, Lynda has supported health organisations to make tangible change through empowering people and focusing on patient experience. Lynda’s NHS career, both clinical & managerial spanned two decades. Her clinical background is in emergency care and she has had the privilege of leading teams through some of the most exponential changes in recent history. Lynda was Chair of the RCN Emergency Care Association for eight years. She is the co-author of The Last 1000 Days (2017).
Steve Mosby MSc
Health Innovation - Manchester, (formally Quality Improvement Lead, Northern Care Alliance NHS Group)
Steve is Quality Improvement Lead at the Northern Care Alliance NHS Group and he works and leads on a number of service re-design and quality initiatives across the Salford Royal Hospital NHS site, which was recently awarded an ‘Outstanding’ Category by the Care Quality Commission.
With a background in data analysis and business intelligence, Steve led the #EndPJparalysis data collection for Northern Care Alliance which collectively capture >42,000 patient days of mobilisation (6.8%) of the combined NHS England total during the 70 day campaign. Steve has also trained colleagues on improvement methods such as LEAN, collaborative models, PDSA and process mapping, to understand the principles behind improvement and the reasons for change.
Pete Gordon, RGN, MSC
Senior Improvement Manager, Emergency Care Improvement Programme
Pete started his nursing training in 1987 and worked predominantly as a qualified nurse within critical care before moving into managerial and improvement roles. He currently works as a Senior Improvement Manager for the Emergency Care Improvement Programme (ECIP) within the NHSI Improvement Directorate. His ECIP role involves encouraging health and care systems to adopt good practice to reduce unnecessary waiting for patients. Pete is a pragmatic and enthusiastic improver who believes it’s important to keep things as simple as possible and most of the answers can be found by listening to front line teams. He is the originator of the SAFER patient flow bundle.