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Time is the most important currency in healthcare.
In a pressured service focus inevitably goes on what is being measured, this drives improvement agendas – both financial and time targets, and ultimately can give the impression of success or failure. As a leader, clinician or manager this can be challenging, frustrating and sometimes disheartening, especially when improvement agendas appear to conflict with delivering high quality patient care and keeping staff engaged. Everyone’s experience is improved when time is well spent – efficiently, with care and with commitment to do the best for patients and staff.
Sometimes you have the solutions all you need is enough headspace to sort it out and make it happen. Other times a bit of outside help is needed to challenge custom & practice, ways of thinking and working and to support implementation.
Health Service 360 are an award winning development consultancy with over 17 years experience of supporting health providers across 3 continents to deliver care they are proud of. If you need help with improving patient experience, developing leadership, 360 feedback or service improvement let’s chat. Our team is made up of clinicians, consultants and coaches, all have a through understanding of health sector culture, and most have worked in leadership roles in the NHS.
Re-energise, engage and empower your people – we listen, challenge and enable them to contribute to a service they feel proud of.
Let’s work together to develop leadership capability, to deliver against more than performance indicators Lets also work towards your real aspirations for patient care.
• Developing Leadership
• Service Improvement
• 360 Feedback
An easy to use online process, supported by an administration service, with feedback facilitation or a complete ‘done for you’ package.
360 degree feedback can be a motivating and satisfying experience where both the individual and their organisation benefit. It is much more than a knee jerk reaction to revalidation. It creates a genuine opportunity for improved self-awareness, individual growth and improved organisational leadership.
Unlike a psychometric 360 feedback is drawn from a combination of the views and feeling of those you work with day in day out, your professional peers, those who report to you and your line manager. This is incredibly powerful and difficult to ignore. Read more
Health Service 360 have put together a flexible easy to use system that enables you to use a ready-made questionnaire or create your own mapped to your values or behaviour frameworks. Run your projects your way with as much or as little support from Health Service 360 as you need.