Accessibility Statement

Accessibility statement for Health Service 360.

This website is run by Health Service 360. We want as many people as possible to be able to use this website.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Health Service 360 is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible.

Non compliance with the accessibility regulations


The videos on the site do not currently have individual titles, this will be addressed during 2021.

Also, the text overlaying the video presentation frame does not contrast sufficiently with the background image, this will be addressed during 2021.

PDFs and other documents


Any new PDFs or Word documents we publish will meet accessibility standards.


What are we doing to improve accessibility?

During 2021, it is intended to review the site and all its content to ensure accuracy and accessibility compliance wherever possible.

This statement was prepared on 12th May 2021.