>28 days before consultancy 100% fee refund
>7 days before conference 50% delegate fee
No refund can be given for places cancelled within <7 days of the event.
Due to the large number of people booking places on free events an not turning up we regret we have had to make a charge £45 +vat to cover our costs for non-attendance.
If you cancel your place with >5 days notice no charge will be made;
<5 days notice you may be charged.
If you do not notify us and fail to attend you will be charged.
This does not affect your statutory rights