Emergency Care Conference on 3rd-4th November 2022

Professor Lynda Holt - CEO Health Service 360

Lynda is a prominent leader, change activist and former Chair of the RCN ECA.

She is CEO of Health Service 360 and an Honorary Professor of Social Leadership at the University of Salford


She says: “I think the secret to great leadership – at all levels – is to be more human.

This takes real courage, both to stay connected and to show up for the people and things that matter to you. When we hide, judge or stigmatise, we deny people the opportunity to heal and grow.”

In her talk Lynda will share how to look after yourself in the real world, what people in emergency care can do to navigate the pressures of work without paying too higher personal price, and how to be the leader you want to be – at whatever level you are working.

Gary Jones CBE

Gary has more than 40 years’ experience in emergency care nursing. With many years’ experience in both clinical and managerial positions, he has been one of the key developers of emergency nursing within the UK. He has advised at national level on many aspects of emergency care including paramedic training, expert nursing practice and emergency care in the community.
From 1987-1995 Gary was Chair of the RCN A&E Nursing Association, and from 1994-1997 the Honorary Consultant Nurse Advisor in Accident & Emergency Nursing to the Chief Nursing Officer at the Department of Health (England). 

After leaving the NHS in 1992, he provided consultancy, expert witness and teaching services and developed a very successful training and development business. Gary is the author of two emergency care books, and has contributed other emergency books and journals. 

In 2003 he received a CBE for services to Emergency Nursing. Gary is also a Fellow of the Royal College of Nursing, the Florence Nightingale Foundation and Honorary Fellow Faculty of Emergency Nursing. 

Martin Hibbert - Motivational Speaker & Trustee of the Spinal Injuries Association

On 22nd May 2017, Martin Hibbert and his daughter Eve received life-changing injuries, as a result of the Manchester Arena bomb attack. 22 bolts of shrapnel entered Martin’s body and his spinal cord was severed.

After a 14-hour operation, he became a long-term patient within Salford’s major trauma unit.

Synopsis: From Salford Major Trauma Unit to summiting Mount Kilimanjaro.
Martin and co-presenter Stuart Wildman will chart their five year relationship, from patient and nurse at Salford Royal, to summiting Mount Kilimanjaro in September 2022.

Martin has an inspiring patient story to tell; one that emphasises the importance of the little things that nurses do that can make a huge impact on patients.

“I want to start a revolution to change people’s perceptions of what it means to be disabled. Disabled people have to climb their own mountains every day, so I decided to climb a real one”.

He chose to climb that mountain with Stuart and the specialist team of people who helped him through his darkest days following the attack.

To date, more that £800,000 has been raised towards the £1million fundraising target for the Spinal Injuries Association.
Professor Rob Crouch OBE - Consultant Nurse & Honorary Professor, Emergency Care within Health Sciences, University of Southampton

Rob started his clinical academic career in the 1990s, before the clinical academic career path was clearly defined for nurses, and completed his PhD part-time whilst working in his clinical role. Following his PhD, he became a clinical academic at Kings College London, splitting his time evenly between his role as a charge nurse and his research into how to triage patients most effectively in emergency departments, and later on telephone consultations. His research in Southampton has focussed on emergency care and major trauma.

In 2003, in recognition of his services to nursing, in particular face-to-face and telephone triage, he was appointed an Officer of the Order of the British Empire (OBE) in the Queen’s Birthday Honours. His current research focuses on major trauma; his previous research focused on clinical decision making, including research into triage and telephone consultation. Rob’s work was used in the development of NHS Direct – a precursor to the current NHS 111 service.

Rob’s presentation is titled “A Workforce Fit for the Future”.


Stuart Wildman - Consultant Nurse, Major Trauma, Salford Royal NHS Foundation Trust

For the past six years, Stuart has held the position of consultant nurse in major trauma at Salford Royal, one of Greater Manchester’s major trauma centres.

During his tenure, he has built a team comprising 3 major trauma practioners, a junior clinical fellow, and major trauma coordinators. 

Synopsis: From Salford Major Trauma Unit to summiting Mount Kilimanjaro
Stuart and co-presenter Martin Hibbert will chart their five year relationship, from nurse and patient at Salford Royal, to summiting Mount Kilimanjaro in September 2022.

Martin has an inspiring patient story to tell; one that emphasises the importance of the little things that nurses do that can make a huge impact on patients.
In Martin’s words, “I want to start a revolution to change people’s perceptions of what it means to be disabled. Disabled people have to climb their own mountains every day, so I decided to climb a real one”.
He chose to climb that mountains with Stuart and the specialist team of people who helped him through his darkest days following the attack.
To date, more that £800,000 has been raised towards the £1million fundraising target for the Spinal Injuries Association.
Nathan Griffiths - Consultant Nurse, Paediatric Emergency Medicine, Salford Royal NHS Foundation Trust

Nathan qualified in 2001 and, since then, has specialised in paediatric  nursing. He moved into advanced clinical practice within the emergency department at Salford Royal, whilst studying for his masters, before taking on his current role. In an advisory capacity, he regularly contributes to guideline development projects with NICE.


Nathan’s presentation will explore the impacts of poverty on child health, specific to emergency medicine. With a predicted rise in childhood respiratory illnesses as the cost of living crisis unfolds,  many families are faced with the stark choice of whether to buy food, heat homes, or even buy over-the-counter medicines, Nathan explores how this will affect discharge decisions across emergency care, especially when children are known to live within unheated homes or families impacted by food poverty.

Fiona Murphy MBE - Director of Nursing

Synopsis: SWAN model for dying patients within emergency departments.

Bereavement care is an explicit part of end of life care which should extend to those caring for the dying and the dead (WHO 2002).Quality bereavement care should ensure that patients, families and significant others are supported in any circumstance – from the diagnosis of dying, irrespective of place of death, mode of death.

Fiona believes that End of Life (EoL) and Bereavement Care is the responsibility of all professionals regardless of workplace or job role. In the majority of NHS organisations, EoL support is offered to patients and families of those expected to die, however offering bereavement support to families of patients dying suddenly or unexpectedly is a challenge and one that the majority of care settings do not meet.

We have an NHS and social care system in crisis with an ever-growing elderly population, an increasing death rate year on year and a hugely diverse population – all with differing needs. Creativity needs to be applied to deliver a first class End of Life / Bereavement Service that is equitable to all those under the umbrella of End of Life Care. That is why she created the SWAN model of End-of-Life Care. A simplistic tool created that makes end of life and bereavement care everyone’s business.

Judith Morgan - Faculty of Emergency Nursing

Judith was one of the first eight consultant nurses to be appointed within emergency care (January 2001), and has work within hospitals in both London and Wales. From 2009 until her retirement, she was consultant nurse and clinical nurse lead within the Minor Injuries Unit at Neath Port Talbot Hospital –  a unit that averaged 40,000 patients per annum.

Judith holds a Masters in Continuing Professional Education, and has been a member of the Faculty of Emergency Nursing (FEN) since the mid-90s, and was FENs clinical competency lead for many years. After a short break from this FEN role, she returned as the FEN Board lead for clinical competences. Until January 2022, Judith was President of FEN and is currently Board Lead for Clinical Competencies and Chairs FEN Competency Board and Internal Quality Assurance Board.

Following her retirement from NHS, Judith retrained and became a Master practitioner in Neural-Linguistic Programming (NLP) and Time Line Therapy™, is an NLP Master Coach and Master Hypnotist and a practitioner in Reconsolidation of Traumatic Memories™ (RTM) Protocol – which is a new treatment that alleviates Post Traumatic Distress.


Judith continues to be involved with FEN and has led on developing the FEN competencies into vocational work-based qualifications. Judith has just completed work as a consultant for Health Education Improvement Wales, in which Judith was a member of the steering group and led an expert group that has developed a framework for all NHS registered clinical practitioners (with exception of doctors and dentists) at three levels of practice – enhanced, advanced and consultant levels.

Judith also provides coaching, breakthrough therapies and time line therapy™ for individuals who have experienced trauma or have emotional problems that affect them in their daily life.

Stacey Rees - Senior Lecturer and Course Leader at University of South Wales
After qualifying as a learning disability nurse ten years ago, Stacey became very involved in supporting people with learning disabilities access primary and secondary healthcare, through her role as a community disability nurse.

Based on her experience, in 2014 she successfully secured funding for a PHD. Her research highlighted the importance of community disability nursing and evidencing the necessity of specialist support, for people with learning disabilities, whenever they need to access primary and secondary healthcare.

After completing her PHD, Stacey became a lecturer at the University of South Wales and remains actively involved in specialist research projects. She recently secured funding from the General Nursing Council to explore how the registered learning disability nursing role has been impacted by the Covid pandemic, in both  England and Wales.

Synopsis: Caring for people with learning disabilities.

Emperical evidence demonstrates how people with learning disabilities are faced wth many health inequalities and barriers, particularly when trying to access primary or secondary healthcare, and within emergency departments. Stacey’s interactive presentation will provide a fantastic forum for ED and LD specialists to discuss how best they can work together, and ensure that people with learning disabilities have access to equitable healthcare.

Professor Brian Dolan OBE - Director Health Service 360


Brian’s clinical career was in acute mental health and emergency care, as well as in academic General Practice. He is Director of Health Service 360 and works in New Zealand, Australia, the United Kingdom and Ireland providing leadership and coaching programs.

Brian has published over 70 papers and is author/editor of seven books, mainly on emergency care and leadership. He is currently working on books on deconditioning, emergency nursing (4th edition with Lynda Holt) and ‘Ward Managers Survival Guide (5th edition), all of which will be published in mid-late

In the 2019 New Year’s Honours List he was awarded an OBE ‘For services to Nursing and Emergency Care’.


Have you ever got to work, looked at the off-duty, seen one or two names on it and thought ‘Oh man, this is going to be an even longer shift than I thought!’.

We’ve all worked with people who drive us mad and this Masterclass will give you tips and tricks on what makes them – and you – tick and how to get the best out of those who see the world differently from us.

Alex Bann - Emergency Department Advanced Clinical Practitioner, University Hospital Monklands


After completing his nursing degree at the University of Dundee, Alex studied for his early clinical careers fellowship. Alex then joined NHS Fife as advanced nurse practioner within acute medicine, and spent three years as a frailty nurse practioner. He is now an Advanced Clinical Practitioner within the Emergency Department at University Hospital Monklands in Airdrie.


Alex’s presentation will consider the how best to manage older patients within A&E, especially those with complex needs, delirium and frailty. He will illustrate his presentation key insights about how to provide holistic care for older patients, both on the ward and within an A&E environment.

Asst Professor James Fawdon - Coventry University


James is an Assistant Professor at Coventry University and also works as an ACP within Kettering General Hospital’s emergency department. He has more than nine years worth of A&E experience and has spent four years of working within intensive care.


James will explore the impacts of the working environment on the occurrence of human error and, importantly how to best support those people who have been involved in an error rather than purely apportioning blame? 

His recently published paper considers how human factors are affected by the environment that one works within and specifically how errors are reviewed. Having the time to consider how errors have occurred, how tracking the cause, effect and any emerging patterns, is vital to preventing similar mistakes in the future. For instance, in the case of incorrectly administered medication, can the error be tracked back to labelling and packaging confusion? And, if so, should the drugs companies be mandated to apply clearer labelling to ensure staff can readily differentiate between similar looking medication.

James will illustrate his presentations with real examples and discuss potential solutions, that could improve patient safety, by learning from the environment we work within.

Chris Kerr - Head of Organisational Development for Healthy Teen Minds, and Jenny Harbottle - National Young Advisor for Healthy Teen Minds

Chris has an extensive background as a dual-qualified adult and paedriatric nurse within emergency care, advanced care practioning and paedriatric intensive care. She worked in successful senior strategic and head of nursing roles until May 2021, when she became Head of Organisational Development for Healthy Teen Minds – a registered social enterprise that delivers mental health training and strategic consultancy, co-produced with young people with lived experience.

Chris is also the National Director for We Can Talk, a co-designed and co-delivered project to that aims to transform the experience of children and young people who attend hospital due to their mental health. Through the funded support of Health Education England, this programme is on course to be rolled out to 62% of emergency care departments by the end of 2023.

Chris will co-present with Jenny Harbottle, a National Young Advisor for Healthy Teen Minds. Jenny’s lived experience of mental health crisis is invaluable in all the education and work coproduced at Healthy Teen Minds. Jenny co-delivers We Can Talk sessions and webinars in addition to supporting project leads to develop their quality improvement projects in clinical practice.

Chris will provide an overview of the unique We Can Talk programme, co-produced by care professionals, acute professionals and young people.
Together with Jenny, they will explain how NHS professionals and partner organisations, that look after young people, can access:
  • free online training resources and the crisis tool platform, developed for acute staff that support young people with mental health issues.
  • funded training days for NHS Trusts and all staff that look after children, up to the age of 25.
Chris will also provide some top, practical tips about how best to manage young people within emergency departments, who are in distress.
Dr Ben Owens - Consultant in Emergency Medicine, Sherwood Forest Hospitals, NHS Foundation Trust and ECIST Clinical Associate at Emergency Care Improvement Programme

Ben Owens has been an Emergency Medicine Consultant at Sherwood Forest Hospitals for the past 14 years.  He trained in Sheffield, Sydney Australia, and Nottingham. 

He has been involved in medical leadership for 13 years at the trust as Head of service for Emergency Medicine, Patient Flow lead, Divisional lead for Medicine and Clinical Chair for Urgent and Emergency Care.  During this time the trust has won HSJ awards for Patient Flow Project and Acute Trust of the Year. 

The trust has been consistently in the top 10% for the 4h target and ambulance turnaround times and has one of the top rated front door streaming services by NHSE/I.  The UEC division has been rated as outstanding for leadership by the CQC and its Acute Medicine and SDEC services have just been rated as exemplar by GIRFT. 

He is a Clinical Associate of the Emergency Care Improvement Support Team and has a special interest in risk and emergency care systems and processes with a patient centred approach.

Dr Mike McCabe - Consultant Lead, Anaesthetics, Acute Worcestershire Healthcare Trust

After medical school in New Zealand, Mike moved to the UK and trained with the NHS in London and at South Thames Foundation School. He qualified as a doctor in 1994 and then as an anaesthetist in 1998.

Synopsis: Call Me – Because Names Matter

According to hospital protocol, whenever a patient arrives at hospital, the individual will be known by their first formal name. However, on average, more than 30% of patients are known by and respond to another preferred name. Addressing patients in the correct way becomes is even more important for those who are already scared and vulnerable, suffering with dementia, in intensive care or even receiving end of life care. 
Of course, calling patients by their preferred names shows respect and demonstrates personalised care, but hospital PAS are unlikely to have been set up to record these nuances. Mike came up with a simple solution; at that first interaction, when patients are booked in, ask them what they want to be called, and record this information both digitally and on paper. Once this information has been captured, whenever patient have further interactions with the hospital trust, the staff will  know the best way to address them. 

Since launching the initiative within Worcester Health and Care NHS Trust, its team has asked more than 90,000 patients how they would like to be addressed. Worcester has piloted the initiative and it’s now being rolled out within John Radcliffe Hospital and Birmingham Children’s Hospital. 

Now, together with Healthcare 360, Mike wants to encourage other hospital trusts to take on board this initiative and embed this change within their booking processes, to improve the patient experience.

Pete Gordon – Head of Emergency Care Improvement Support Team (ECIST)


Pete has a background in nursing including working as a specialist nurse and senior nurse in critical care before moving into health service management. He has held a number of operational and improvement roles in the NHS before joining the Emergency Care Intensive Support Team.

He believes great staff engagement is crucial if front line staff are to be truly involved with improving urgent and emergency care. He is also a great believer in using simple rules. He is the creator of the SAFER patient flow bundle, which uses simple rules to improve urgent and emergency care.

Above all else, Pete is passionate about patients and empowering teams that deliver direct care to be freed up from unnecessary tasks i.e. those that add no value to our patients.


The ECIST (Emergency Care Improvement Support Team) is a national pragmatic multi-disciplinary improvement team that provides support to sites and systems to improve patient flow and reduce unnecessary waiting for patients.

In Pete’s presentation, he will share some of ECIST’s practical approaches and resources that teams that are now undertaking to improve patient flow.

Zoe Powell-Wiffen - Matron, Emergency Department, Scunthorpe General Hospital and Tom Grigor - Charge Nurse, Royal Devon & Exeter Hospital
Since qualifying, Zoe has specialised in emergency nursing. She is particularly interested in major incident and  and EPRR (Emergency Planning, Resilience and Response). She is a member of the board of TNCC  (Trauma Nursing Core Course), one of the only level 2 accredited training courses for nurses for caring for trauma patients.

In her spare time, Zoe regularly volunteers as a nurse at large scale music festivals, for the charity Festival Medical Services. Having just taken on the role of nursing co-ordinator for both Glastonbury and Reading, she will be one of the three senior nurses overseeing recruitment, the skill sets, nursing teams and onsite senior leadership.

Zoe will co-present with Tom Grigor – Charge Nurse, Royal Devon & Exeter Hospital

Tom has worked in unplanned urgent care thoughout his career, and specifically in emergency medicine for the last 6 years. His areas of interests are trauma, resus, and CBRN planning.

He is also on the Board for TNCC and  volunteers for Festival Medical Services. Alongside Zoe, in 2022, he worked at both the Glastonbury and Reading festivals.

Synopsis: Nursing at Festivals

Zoe and Tom will explain the opportunity for emergency nurses to volunteer at music festivals, and what’s expected of a festival nurse. They’ll describe the extensive medical infrastucture at Glastonbury (the medical centre services include resuscitation, major and minor injury treatment areas, 24 hour x-ray, pharmacy, and mental health support) and how the team also supports festival goers with continuity of care for long-term medical conditions.
As Zoe explained: “Working in ED is incredibly challenging at the moment, and working at a festival provides me a welcome reprieve.”
In her TNCC capacity, in a separate workshop, Zoe will also demonstrate the initial assessment of a trauma patient.
Suzanne Owens - Professional Lead for Advance Clinical Practice at Sheffield Teaching Hospitals NHS Foundation Trust

Suzanne is Nurse Consultant and Advanced Practice Lead in Sheffield Teaching Hospitals which has around 300 multi-professional ACPs. She obtained her MSc in Advanced Clinical Practice from the University of Nottingham, and has worked as an Emergency Department ACP in South Yorkshire for the last 18 years. 

She is passionate about teaching and is an NMC registered teacher and Advanced Life Support Instructor. She runs an ACP simulation programme and has also worked as a Senior Lecturer in Advanced Practice at Sheffield Hallam University and is now a visiting fellow. 

Since 2017 Suzanne has worked in strategic ACP leadership roles developing and introducing governance structures for advanced practice which include a bespoke ACP appraisal tool (CASP) in line with the 4 pillars of advanced practice and the national framework.

Sara Morgan - Senior Lecturer in Advanced Practice, University of South Wales
As Senior Lecturer in Advanced Practice, Sarah trains advanced nurse practitioners in physical assessment skills. She has a 16-year senior nursing background gained within Cardiff’s emergency unit, and is a member of the RCA ECA Steering Committee.
Sara will present a practical nursing masterclass that will show how to undertake a comprehensive respiratory assessment. This step-by-step demonstration will cover respiratory and physical examinations, chest oscillation and how identify abnormal sounds.
Afterwards, delegates will have the opportunity to practice under guidance on simulation manniquins.
Sata Cato - Chair of Emergency Care Association and and Lead Nurse, Emergency Medicine, West Herts NHS Trust

Sarah qualified as a nurse in 1993 and, with the exception of one year in orthopaedics, has always worked within emergency care. Her previous roles include time spent as a practice development nurse within ED, and as an ED Matron. After completing her degree, and then an MSC, Sarah became an emergency nurse practitioner.

After spotting an RCN advert for committe members, Sarah joined the Emergency Care Association committee in 2020 and became its chair in January 2022. Today, the ECA is focused on how it can best move forward in the post-COVID era to support its members and the emergency care family.

Synopsis: “What About Mary” – how do we improve the patient experience in an overwhelmed, overcrowded and under-resourced ED

This session will be interactive, providing participants with the chance to reflect upon the opportunities within ED to improve the patient experience, and to also share their experiences, initiatives and how best to manage expectations.



Hannah Foxley - Band 7 Occupational Therapist and Jenny Swinn - Band 7 Physiotherapist, Acute Medicat Unit & Emergency Dept, University Hospital Southampton
Before moving to Southampton, Hannah spent two years working as a Band 6 occupational therapist within Birmingham Hospital A&E, as part of its established therapy team. She moved to Southampton two years ago and, together with her band 8 manager, developed the business case for a funded holistic therapy service within the hospital’s A&E and acute medical unit. In April 2021, the service provision was extended to 7 days a week 0800-1800.

Jenny has worked at Southampton for seven years and within the therapy service since its inception two years ago.

Their joint presentation will provide an overview of the service and the impact of allied health professionals within ED and same-day emergency care. They will explain how early therapy involvement can minimise hospital stays and potentially reduce the chance of a patient representing at A&E, and the role that therapists are playing within their hospital in initially assessing patients, their needs and any barriers to discharge. They will also explain how initiating discharge planning, including mobility and functional holistic assessments, whilst patients are reviewed by medics, is an effective way to enable earlier discharge.
Dr Tom Hughes OBE - Consultant in Emergency Medicine, John Radcliffe Hospital, Oxford

Tom Hughes trained in the UK and Australia in emergency medicine, acute medicine and as a consultant in Australia for 5 years. 

Tom developed the Emergency Care Data Set in 2021 and has led implementation in England from 2017, for which he was awarded the OBE in 2020.

He is main author of the textbook: ‘Adult Emregcy Medicine at a Glance’.

Sqn Ldr Harmony Slade - ACP, Royal Stoke University Hospital & Defence Specialist Advisor on Emergency Care, and Lt Alice Kightley - Ward Manager, Defence Medical Rehabilitation Centre, Sandford Hall
Sqn Ldr Harmony Slade’s 20 year emergency nursing career commenced with 5 years within the NHS before joining the Princess Mary’s Royal Air Force Nursing Service in 2007.

During her military career, Harmony has been deployed to Afghanistan on three occasions, and has undertaken further deployments to Kenya and Mali. She has been posted to Peterborough, Birmingham and Middlesborough and worked within Tactical Medical Wing at RAF Brize Norton and Permanent Joint Headquarters at Northwood. She continues to instruct on numerous military medical and life support courses.

As an advanced clinical practitioner, Harmony is currently working at the Royal Stoke University Hospital, whilst finalising her Masters dissertation on the deployed treatment of paediatrics.

Harmony is also the Defence Specialist Advisor in Emergency Care, providing subject matter advice and policy guidance to the Defence Medical Services.

Lt Alice Kightley joined the Queen Alexandra’s Royal Navy Nursing Service in 2001. After completing basic training, she undertook her degree in Adult Nursing at Birmingham City University. After graduating she was posted to Joint Hospital Group South at Portsmouth Hospital Trust where she undertook a preceptorship rotation across a range of clinical areas. This is where she discovered her love of emergency nursing.

After a short interlude at Defence Medical Rehabilitation Centre Headley Court, she completed a PGCert in Emergency Care through the University of West of England, whilst working at Southmead Hospital. This training was quickly put into action with a deployment on HMS Queen Elizabeth to the east coast of America to support jet trials as part of the Role 2 Afloat team. This was part of a happy partnering, with three further tours to date on the aircraft carrier, most notably Op FORTIS – the carrier’s maiden operational deployment to the Far East.

Alice Commissioned in 2020 and took up the role of ward manager at Defence Medical Rehabilitation Centre Sandford Hall. She continues to maintain her emergency clinical skills at Postsmouth Hospital Trust and in the deployed setting.

In their joint presentation, Harmony and Alice will talk about some of the challenges of providing military emergency nursing and the wider utility of the emergency nurse’s skills, both in the acute and rehabilitation setting.

Join your Emergency Care friends for two days of shared learning, connection and fun at Worsley Park Marriott Hotel, Manchester

Tickets Options:

Two Day Ticket – £295 + VAT

Payment Instalments are available

One Day Ticket – £160 + VAT

Choose which day on ticket page

Virtual Ticket –     £175 + VAT

If you want to join online this is for you, get full access to all sessions online

Dinner Ticket –     £ 55 + VAT

The Emergency Care Association is 50 years old. Celebrate Emergency Nursing at the Golden Glitz Dinner Dance.

3 course dinner, disco and late bar.   Black tie and gold theme optional.


We have negotiated a reduced rate for accommodation with the Worsley Park of £110 per night (single occupancy).


Use this link to book:



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