Lynda is a prominent leader, change activist and former Chair of the RCN ECA.

She is CEO of Health Service 360 and an Honorary Professor of Social Leadership at the University of Salford

Synopsis:

She says: “I think the secret to great leadership – at all levels – is to be more human.

This takes real courage, both to stay connected and to show up for the people and things that matter to you. When we hide, judge or stigmatise, we deny people the opportunity to heal and grow.”

In her talk Lynda will share how to look after yourself in the real world, what people in emergency care can do to navigate the pressures of work without paying too higher personal price, and how to be the leader you want to be – at whatever level you are working.

Gary has more than 40 years’ experience in emergency care nursing. With many years’ experience in both clinical and managerial positions, he has been one of the key developers of emergency nursing within the UK. He has advised at national level on many aspects of emergency care including paramedic training, expert nursing practice and emergency care in the community.
 
From 1987-1995 Gary was Chair of the RCN A&E Nursing Association, and from 1994-1997 the Honorary Consultant Nurse Advisor in Accident & Emergency Nursing to the Chief Nursing Officer at the Department of Health (England). 

After leaving the NHS in 1992, he provided consultancy, expert witness and teaching services and developed a very successful training and development business. Gary is the author of two emergency care books, and has contributed other emergency books and journals. 

In 2003 he received a CBE for services to Emergency Nursing. Gary is also a Fellow of the Royal College of Nursing, the Florence Nightingale Foundation and Honorary Fellow Faculty of Emergency Nursing. 

On 22nd May 2017, Martin Hibbert and his daughter Eve received life-changing injuries, as a result of the Manchester Arena bomb attack. 22 bolts of shrapnel entered Martin’s body and his spinal cord was severed.

After a 14-hour operation, he became a long-term patient within Salford’s major trauma unit.

Synopsis: From Salford Major Trauma Unit to summiting Mount Kilimanjaro.
Martin and co-presenter Stuart Wildman will chart their five year relationship, from patient and nurse at Salford Royal, to summiting Mount Kilimanjaro in September 2022.

Martin has an inspiring patient story to tell; one that emphasises the importance of the little things that nurses do that can make a huge impact on patients.

“I want to start a revolution to change people’s perceptions of what it means to be disabled. Disabled people have to climb their own mountains every day, so I decided to climb a real one”.

Rob started his clinical academic career in the 1990s, before the clinical academic career path was clearly defined for nurses, and completed his PhD part-time whilst working in his clinical role. Following his PhD, he became a clinical academic at Kings College London, splitting his time evenly between his role as a charge nurse and his research into how to triage patients most effectively in emergency departments, and later on telephone consultations. His research in Southampton has focussed on emergency care and major trauma.

In 2003, in recognition of his services to nursing, in particular face-to-face and telephone triage, he was appointed an Officer of the Order of the British Empire (OBE) in the Queen’s Birthday Honours. His current research focuses on major trauma; his previous research focused on clinical decision making, including research into triage and telephone consultation. Rob’s work was used in the development of NHS Direct – a precursor to the current NHS 111 service.

Rob’s presentation is titled “A Workforce Fit for the Future”.

For the past six years, Stuart has held the position of consultant nurse in major trauma at Salford Royal, one of Greater Manchester’s major trauma centres.

During his tenure, he has built a team comprising 3 major trauma practioners, a junior clinical fellow, and major trauma coordinators. 

Synopsis: From Salford Major Trauma Unit to summiting Mount Kilimanjaro
Stuart and co-presenter Martin Hibbert will chart their five year relationship, from nurse and patient at Salford Royal, to summiting Mount Kilimanjaro in September 2022.

In Martin’s words, “I want to start a revolution to change people’s perceptions of what it means to be disabled. Disabled people have to climb their own mountains every day, so I decided to climb a real one”.

Nathan qualified in 2001 and, since then, has specialised in paediatric  nursing. He moved into advanced clinical practice within the emergency department at Salford Royal, whilst studying for his masters, before taking on his current role. In an advisory capacity, he regularly contributes to guideline development projects with NICE.

Synopsis:

Nathan’s presentation will explore the impacts of poverty on child health, specific to emergency medicine. With a predicted rise in childhood respiratory illnesses as the cost of living crisis unfolds,  many families are faced with the stark choice of whether to buy food, heat homes, or even buy over-the-counter medicines, Nathan explores how this will affect discharge decisions across emergency care, especially when children are known to live within unheated homes or families impacted by food poverty.

Synopsis: SWAN model for dying patients within emergency departments.

Bereavement care is an explicit part of end of life care which should extend to those caring for the dying and the dead (WHO 2002).Quality bereavement care should ensure that patients, families and significant others are supported in any circumstance – from the diagnosis of dying, irrespective of place of death, mode of death.

Fiona believes that End of Life (EoL) and Bereavement Care is the responsibility of all professionals regardless of workplace or job role. In the majority of NHS organisations, EoL support is offered to patients and families of those expected to die, however offering bereavement support to families of patients dying suddenly or unexpectedly is a challenge and one that the majority of care settings do not meet.

We have an NHS and social care system in crisis with an ever-growing elderly population, an increasing death rate year on year and a hugely diverse population – all with differing needs. Creativity needs to be applied to deliver a first class End of Life / Bereavement Service that is equitable to all those under the umbrella of End of Life Care. That is why she created the SWAN model of End-of-Life Care. A simplistic tool created that makes end of life and bereavement care everyone’s business.

Synopsis: Caring for people with learning disabilities.

Emperical evidence demonstrates how people with learning disabilities are faced wth many health inequalities and barriers, particularly when trying to access primary or secondary healthcare, and within emergency departments. Stacey’s interactive presentation will provide a fantastic forum for ED and LD specialists to discuss how best they can work together, and ensure that people with learning disabilities have access to equitable healthcare.

Biography:

Brian’s clinical career was in acute mental health and emergency care, as well as in academic General Practice. He is Director of Health Service 360 and works in New Zealand, Australia, the United Kingdom and Ireland providing leadership and coaching programs.

Brian has published over 70 papers and is author/editor of seven books, mainly on emergency care and leadership. He is currently working on books on deconditioning, emergency nursing (4th edition with Lynda Holt) and ‘Ward Managers Survival Guide (5th edition), all of which will be published in mid-late
2023.

In the 2019 New Year’s Honours List he was awarded an OBE ‘For services to Nursing and Emergency Care’.

Synopsis:

Have you ever got to work, looked at the off-duty, seen one or two names on it and thought ‘Oh man, this is going to be an even longer shift than I thought!’.

We’ve all worked with people who drive us mad and this Masterclass will give you tips and tricks on what makes them – and you – tick and how to get the best out of those who see the world differently from us.

Biography:

After completing his nursing degree at the University of Dundee, Alex studied for his early clinical careers fellowship. Alex then joined NHS Fife as advanced nurse practioner within acute medicine, and spent three years as a frailty nurse practioner. He is now an Advanced Clinical Practitioner within the Emergency Department at University Hospital Monklands in Airdrie.

Synopsis:

Alex’s presentation will consider the how best to manage older patients within A&E, especially those with complex needs, delirium and frailty. He will illustrate his presentation key insights about how to provide holistic care for older patients, both on the ward and within an A&E environment.

Biography:

James is an Assistant Professor at Coventry University and also works as an ACP within Kettering General Hospital’s emergency department. He has more than nine years worth of A&E experience and has spent four years of working within intensive care.

Synopsis:

James will explore the impacts of the working environment on the occurrence of human error and, importantly how to best support those people who have been involved in an error rather than purely apportioning blame? 

His recently published paper considers how human factors are affected by the environment that one works within and specifically how errors are reviewed. Having the time to consider how errors have occurred, how tracking the cause, effect and any emerging patterns, is vital to preventing similar mistakes in the future. For instance, in the case of incorrectly administered medication, can the error be tracked back to labelling and packaging confusion? And, if so, should the drugs companies be mandated to apply clearer labelling to ensure staff can readily differentiate between similar looking medication.

James will illustrate his presentations with real examples and discuss potential solutions, that could improve patient safety, by learning from the environment we work within.

Ben Owens has been an Emergency Medicine Consultant at Sherwood Forest Hospitals for the past 14 years.  He trained in Sheffield, Sydney Australia, and Nottingham. 

He has been involved in medical leadership for 13 years at the trust as Head of service for Emergency Medicine, Patient Flow lead, Divisional lead for Medicine and Clinical Chair for Urgent and Emergency Care.  During this time the trust has won HSJ awards for Patient Flow Project and Acute Trust of the Year. 

The trust has been consistently in the top 10% for the 4h target and ambulance turnaround times and has one of the top rated front door streaming services by NHSE/I.  The UEC division has been rated as outstanding for leadership by the CQC and its Acute Medicine and SDEC services have just been rated as exemplar by GIRFT. 

He is a Clinical Associate of the Emergency Care Improvement Support Team and has a special interest in risk and emergency care systems and processes with a patient centred approach.

After medical school in New Zealand, Mike moved to the UK and trained with the NHS in London and at South Thames Foundation School. He qualified as a doctor in 1994 and then as an anaesthetist in 1998.

Synopsis: Call Me – Because Names Matter

Biography:

Pete has a background in nursing including working as a specialist nurse and senior nurse in critical care before moving into health service management. He has held a number of operational and improvement roles in the NHS before joining the Emergency Care Intensive Support Team.

He believes great staff engagement is crucial if front line staff are to be truly involved with improving urgent and emergency care. He is also a great believer in using simple rules. He is the creator of the SAFER patient flow bundle, which uses simple rules to improve urgent and emergency care.

Above all else, Pete is passionate about patients and empowering teams that deliver direct care to be freed up from unnecessary tasks i.e. those that add no value to our patients.

Synopsis:

The ECIST (Emergency Care Improvement Support Team) is a national pragmatic multi-disciplinary improvement team that provides support to sites and systems to improve patient flow and reduce unnecessary waiting for patients.

In Pete’s presentation, he will share some of ECIST’s practical approaches and resources that teams that are now undertaking to improve patient flow.

Zoe will co-present with Tom Grigor – Charge Nurse, Royal Devon & Exeter Hospital

Tom has worked in unplanned urgent care thoughout his career, and specifically in emergency medicine for the last 6 years. His areas of interests are trauma, resus, and CBRN planning.

Synopsis: Nursing at Festivals

As Zoe explained: “Working in ED is incredibly challenging at the moment, and working at a festival provides me a welcome reprieve.”

Suzanne is Nurse Consultant and Advanced Practice Lead in Sheffield Teaching Hospitals which has around 300 multi-professional ACPs. She obtained her MSc in Advanced Clinical Practice from the University of Nottingham, and has worked as an Emergency Department ACP in South Yorkshire for the last 18 years. 

She is passionate about teaching and is an NMC registered teacher and Advanced Life Support Instructor. She runs an ACP simulation programme and has also worked as a Senior Lecturer in Advanced Practice at Sheffield Hallam University and is now a visiting fellow. 

Since 2017 Suzanne has worked in strategic ACP leadership roles developing and introducing governance structures for advanced practice which include a bespoke ACP appraisal tool (CASP) in line with the 4 pillars of advanced practice and the national framework.

Sarah qualified as a nurse in 1993 and, with the exception of one year in orthopaedics, has always worked within emergency care. Her previous roles include time spent as a practice development nurse within ED, and as an ED Matron. After completing her degree, and then an MSC, Sarah became an emergency nurse practitioner.

After spotting an RCN advert for committe members, Sarah joined the Emergency Care Association committee in 2020 and became its chair in January 2022. Today, the ECA is focused on how it can best move forward in the post-COVID era to support its members and the emergency care family.

Synopsis: “What About Mary” – how do we improve the patient experience in an overwhelmed, overcrowded and under-resourced ED

This session will be interactive, providing participants with the chance to reflect upon the opportunities within ED to improve the patient experience, and to also share their experiences, initiatives and how best to manage expectations.

Tom Hughes trained in the UK and Australia in emergency medicine, acute medicine and as a consultant in Australia for 5 years. 

Tom developed the Emergency Care Data Set in 2021 and has led implementation in England from 2017, for which he was awarded the OBE in 2020.

He is main author of the textbook: ‘Adult Emregcy Medicine at a Glance’.